About Us
Established in 1995 as a kitting, fulfillment, and distribution company, Ingram Express Services has evolved organically to include print and fabrication services in response to our clients’ evolving needs. We take pride in controlling the entire process—from print to fabrication, kitting, and distribution—allowing us to adapt swiftly to any changes in your requirements. Our growth is intricately tied to yours, and we are committed to ensuring that our services align seamlessly with your expanding needs.
Core Values
FAMILY | TEAMWORK | ACCOUNTABILITY | VALUES REPUTATION | CONTINUED GROWTH
-
Adam Ingram
Owner
-
Josh Winters
President
-
Audrey Myers
VP of Finance & Administration
-
Kareana Grant
Sales Representative
-
Jim Jennings
Sales Representative
-
Brian Lydon
Sales Representative
-
Steve Sermonet
Sales Representative
-
Hadley Williams
Sales Representative
-
Ken Henderson
Estimating Manager
-
Shannon Lane
Fulfillment Manager
-
Oralia Arriaga
Fulfillment Supervisor
-
Christina Adams
Senior Account Manager
-
Shirley Barnard
Account Manager
-
Ben Bolin
Account Manager
-
Kristin Dillon
Account Manager
-
Heather Ferguson-Elam
Account Manager
-
Gina Richlen
Account Manager
-
Morgan Hamblen
Office Manager
-
Taylor Wey
Logistics Lead
-
Jim Carlton
Designer
-
Mike Wyse
CAD & Packaging Designer
-
Miller Ingram
Operations Manager
-
J.T. White
Operations Manager
-
Joe Masterson
Marketing Manager
-
Sandy Harris
Prepress / Direct Mailing
-
Tyler Lippman
Prepress & Digital Storefront Admin
-
Bobby Spencer
Prepress
-
Production Team
-
Fulfillment Team
-
Cash Ingram
Office Dog
Adam Ingram
Owner
In 1995, my brother and I started this company in the hopes of providing security for our family in a way that we could control. That hope turned into a vision. That vision now provides hope and security for over 60 families. We have made a lot of friends and developed a lot of partnerships along the way. We hope we have improved the everyday lives of those who come in contact with our company. This is why we work.
CloseJosh Winters
President
Over the last two decades, Josh has built a career in the paper and packaging industry. Initially starting in sales, before transitioning into the role of Sales Manager in 2018 with Athens Paper. Josh is the fourth generation of his family to work in the printing and packaging business. In August of 2023, he assumed the role of President with IES. His primary objective is to foster a robust team and maximize IES's potential for growth.
Josh's passion and energy for supporting others seamlessly extends to his family. Beyond his commitments at IES, he invests quality time with his wife and two children. While traveling to attend soccer games, his goal is to ensure a greater appreciation and understanding for the communities around him.
Audrey Myers
VP of Finance & Administration
Audrey was born in Greeley, Colorado but has called Tennessee home for most of her life. She graduated from Trevecca Nazarene University in Nashville, TN with a double major in Accounting and Marketing. Before joining IES, she spent over 10 valuable years learning the many different facets of the print and fulfillment industry, by holding a variety of positions within the field. With experience in print buying and manufacturing, production management, software integration, and accounting, her holistic experience has created a passion for following every project from conception to delivery. Audrey is best at keeping the client and the growth of the company at the forefront.
Audrey balances her dedication to IES and her printing family by hiking, crafting, playing piano, and being a proud mother to her daughter, who recently left the nest to attend college.
Jim Jennings
Sales Representative
Jim began his professional life as a Sailor in The United States Navy. After five successful years of serving on the flight deck of the USS Independence, he came home to earn a degree in Graphic Arts and began work in the printing industry. From 1985 to 2008 Jim served at McQuiddy Printing, working through supervisory, and ultimately into management roles. From 2008 to 2017 Jim served at Lithographics, with another outstanding team of people. At IES he leads the business development efforts and serves to meet the needs of our clients.
Jim is passionate about building healthy cultures where people are empowered to be their best. He is husband to Annette, and father to James, Sarah, and Abigail. In his spare time, he enjoys family & motorcycles.
Brian Lydon
Sales Representative
Born and raised in Nashville, and a graduate of Father Ryan High School, Brian has spent the last 29 years in the printing industry. He has the 'gift of gab', and is very passionate about the customer experience. His reliability, loyalty, and adaptability to assisting his customers has given him a reputable name in the industry. His goal is to help businesses connect with resources, be creative with their branding, and assist in the promotion of their campaign or project through the power of print.
When Brian is not talking to customers, he enjoys hunting, canoeing, camping, and other outdoor activities. He is a loving husband to Michelle, and a father to Erin, Becca, and Kingston.
Steve Sermonet
Sales Representative
A veteran of over 30 years in the Nashville print market, Steve has worked with McQuiddy Printing and Geographics handling national accounts and establishing relationships that have survived the test of time. A specialist in the Trade Show, Communications, and packaging industries, Steve brings a wealth of knowledge and experience to the Ingram Express team.
“I am thrilled and looking forward to continuing the relationships that I have made in the offset industry, exploring new opportunities, and providing solutions for my clients both old and new.”
When he is not working, chances are that you will find Steve offshore fishing in the Gulf or hanging out at home with his dogs Luke and Teddy.
Hadley Williams
Sales Representative
Originally from Ohio, Hadley graduated from Miami University in 2015 with a degree in Sports Marketing and Supply Chain Management. She began her career at Grimco, selling wide-format print materials and equipment. After collecting a few years of knowledge there, she transitioned to the other side of the industry. Hadley is passionate about helping her clients execute marketing campaigns and seeing them through ideation to execution. She is also passionate about a hot day on the lake.
CloseOralia Arriaga
Fulfillment Supervisor
Originally from south Texas, Oralia has called Nashville home since 2013. She began at IES in October of 2018 as a Fulfillment Tech, and was promoted to Fulfillment Supervisor in August of 2022. “I love my job, I love what I do. Ever since I started working at IES I’ve always cared about providing the best quality for our clients. I have a very supportive team that has become my second family.”
Outside IES she enjoys attending concerts, going swimming, and fishing, and loves spending time with her husband, and two kids.
Christina Adams
Senior Account Manager
Christina has been in the printing industry for over 30 years. Her career began in the bindery of a large local printing company. Soon after, she moved to quality control, and then transitioned into a customer service role as an Account Manager. Christina is very familiar with all facets of print, having worked in offset, web, sheetfed, and digital facilities. She often finds herself saying “I didn’t choose printing as a career, it chose me”.
CloseShirley Barnard
Account Manager
Shirley L. Barnard joined the IES team in 2023 as an Account Manager.
As a seasoned customer service rep of 24+ years, she has perfected the art of multitasking while keeping organized. Shirley is a motivated professional with years of providing exceptional assistance in various industries. She is focused on effective solutions, and driven to provide the most beneficial product for her clients. Shirley has worked with some of the world’s most respected companies – Technicolor, 20th Century Fox, MGM, Summit, Anchor Bay, and Lionsgate Entertainment, among others.
Born and reared in Huntsville, Alabama, Shirley holds a Bachelor of Business Administration degree from Faulkner University in Montgomery, Alabama. She is currently working towards a Master’s in Business at Strayer University in Huntsville, Alabama.
Shirley is a team player who brings great leadership qualities, with a customer service mindset, and is always willing to go the extra mile!
Ben Bolin
Account Manager
Hailing from Southern Indiana, Ben came to Nashville in 2018. In 2019, Ben joined the world of offset printing, helping anywhere in the plant where an extra hand was needed. He gained useful experience in Pre-Press, Bindery, Fulfillment, and Shipping. Ben joined the IES team in 2021, bringing his printing experience and wonderful customer service skills, to help clients like you. Ben is a movie/television fan and filled with a million facts that will never save the world.
CloseKristin Dillon
Account Manager
Nashville native, Kristin Dillion makes multitasking appear effortless. When asked what she loves most about her job, Kristin immediately tells you how much she enjoys her customers and the accounts she manages. Kristin's care for her customers is evident in her unparalleled attention to detail and steadfast management style.
Kristin began her career 23 years ago as a filing clerk for an offset printing company, where her optimistic, can-do attitude quickly helped her move to account management and numerous other roles. During her career, Kristin has worked as a customer service representative, operations assistant, administrative assistant, inventory management, and is a full-time mother.
While Kristin has been able to wear numerous hats, her caring and compassionate personality has always led her back to roles that involved working with people and managing highly detailed projects. Kristin's talent for spotting details and multitasking has made her a remarkable account manager and allows her to help IES clients navigate their print projects.
Kristin brought her bubbly spirit to IES in January of 2023 and has quickly become a vital part of the team. When Kristin is not managing accounts at IES, she is reading, crafting, kayaking, or enjoying time with her three children.
Heather Ferguson-Elam
Account Manager
Heather is a devoted mother of four, who was born and raised in the sun-soaked state of California. She embarked on a career in customer service, where her innate ability to understand and address the needs of others, shines brightly. Over the years, she honed her skills in account management, becoming a seasoned professional with a wealth of knowledge in delivering exceptional customer experiences.
She is a people person who loves to help others, which is a great quality for the printing industry.
Gina Richlen
Account Manager
Gina is a dedicated wife of 23 years and a loving mother to her two children. Her children are grown now, but she remains a loving dog mom to her four 'fur babies'. Previously, Gina was the Fulfillment Manager with IES for 13 years. After taking a brief step away to enjoy life, she is back, and looking forward to her next chapter with IES. Gina says, "the growth here at IES is exciting and I am thrilled to see what is to come!"
CloseMorgan Hamblen
Office Manager
Morgan has spent most of her life growing up around IES. Whether that was “assisting” in packing kits, or helping her father in the office. IES has always been a second home. As Morgan grew older she always saw her future as being a part of IES. In November 2020, as a sophomore in college, she officially joined the team as an intern.
Morgan continued through her college career working at IES, and enjoyed truly getting to use the wealth of knowledge and education she was gaining in the classroom. In May of 2023, Morgan graduated from Middle Tennessee State University with a Bachelor of Business Administration. This led to her full-time role at IES as, Office Manager.
When not with her IES family, she enjoys spending time with her own family and friends. Morgan is newly married to her high school sweetheart, Andrew. They enjoy working on their new home and spending time with their two dogs, Cash and Millie.
Taylor Wey
Logistics Lead
Taylor Wey started with IES in 2016 as a Kongsberg Cutting Operator. He was later promoted to, Cutting Supervisor where he oversaw digital cutting, guillotine cutting, and die cutting. Before IES, Taylor worked in various positions such as, team sports lead, cashier supervisor, and warehouse inventory. In his time with IES, Taylor has mastered working with digital and offset print. As well as working with a variety of materials from multiple printers and sources. In 2022 he was promoted to Logistics Lead and currently oversees all moving parts of shipping and receiving with IES.
CloseJim Carlton
Designer
Jim is a Nashville native, which is rare these days. After graduating from Harris School of Art, he began as a designer in retail marketing and visual merchandising for Service Merchandise Company. After several years, Jim moved to the agency side and helped clients develop product merchandising displays for large retailers including Lowes, Home Depot, Wal-Mart, and Menard’s. From 2003 to 2015 Jim served as creative director for LifeWay Christian Stores and created marketing collateral and in-store POP materials.
At Ingram Express, Jim is bringing his creative skills to provide a complete end-to-end service for clients, from ideation through implementation. He is the husband of Sonja, and father to Art. In his spare time Jim enjoys playing with his small rat terrier, Willie T and DIY home renovation projects.
Mike Wyse
CAD & Packaging Designer
Ohio native, Mike Wyse will tell you the most rewarding part of his job is handling the finished product; " it's truly gratifying to see a project from inception, to design, to production and finally hold it in your hand." When you meet Mike, it's clear he not only has a passion for what he does, but he has a unique ability to engineer products that are both creative and architectonic. With 25 years of industry experience, Mike has developed the skills to design elevated products for form and function.
Mike earned his mechanical engineering degree from Northwest State in 2000. While studying at Northwest State, he worked in the retail package business, where he discovered his passion for structural packaging design. While earning his engineering degree, Mike fell in love with CAD and realized his design talent. He was able to use both his engineering sensibilities and his creative prowess.
In 2011 Mike's love of music brought him to Nashville, where he quickly made the city his home. He continued his career in Nashville and studied photography and graphic design at Nashville State.
Mike joined the team at IES in 2023, bringing both a creative edge and a well-engineered build to his projects. When he is not designing structural packaging, Mike enjoys playing guitar, photography, and spending time with his wife, Ashley, and son, Jaxon.
Miller Ingram
Operations Manager
Miller graduated from The University of Tennessee in May of 2021 with a bachelor’s degree in Public Relations.
Miller joined the IES team in December of 2021 and works tirelessly to make sure his clients’ needs are met. Miller takes pride in continuing the family name in the printing business and looks forward to continuing his professional career in the industry.
When Miller isn’t working, he is an avid sports fan of the Vols and other local sports teams.
J.T. White
Operations Manager
J.T. began his career at IES in November of 2021 as a production assistant. He has always maintained a strong work ethic and is dedicated to ensuring each client departs with a positive impression and complete satisfaction.
J.T. was promoted to Operations Manager in 2023 and is constantly looking for ways to improve not just the process, but the overall quality of work & life for all employees. He strives for perfection in everything he does.
Away from IES, he enjoys playing disc golf, and spending time with his loving fiancé, India, and their two cats, Bean and Pepper.
Joe Masterson
Marketing Manager
A transplant from St. Louis, Joe moved to Nashville in 2018. He holds a Bachelor of Fine Arts & Communications, with his primary background being in graphic design & digital media. He began his career in minor league baseball, which ultimately brought him to Nashville to work with the Sounds. But was most previously the Creative Coordinator for TSU Athletics.
Joe has become very well-rounded and experienced in multiple areas with IES, as he was previously part of the production team a few years earlier. He knew how great of a culture IES had to offer, and how quickly the business had been growing. He is now excited to be back to help lead the marketing, communication, and advertising efforts.
He is very passionate about sports, health, music, and design. His family and friends are always kept very close to him and is thankful for his great network and strong support group.
Tyler Lippman
Prepress & Digital Storefront Admin
During his tenure at Trevecca Nazarene University, Tyler developed a keen interest in graphics and printing. Initially serving as the Executive Designer for the college's annual publication team, he later assumed the role of Lead Coordinator of Media for the Student Government Association. Having pursued a major in Graphic Design, Tyler subsequently joined the prepress team at ALSAC/St. Jude Children’s Research Hospital, contributing to their National Direct Marketing department.
Since 2020, Tyler has been a part of the prepress team at Ingram Express Services. In addition to learning wide format and offset printing, he has broadened his skill set to encompass website development and inventory management, now serving as Ingram’s new Digital Storefront Administrator. Tyler continues to take opportunities in his growth alongside the expansion of Ingram Express Services.
Bobby Spencer
Prepress
Bobby Spencer joined Ingram Express Services in November of 2022, and has quickly picked up the ins and outs of prepress. Bobby has been a graphic designer since 2008, and worked at various companies designing layouts, logos, and color matching for specific brands. He helped work on the technical illustrations for Aston Martin’s V8 Vantage. His last job was designing coolers and drinkware for both seasonal, and the NCAA, NFL, NHL, and MLB team designs.
Outside of IES Bobby enjoys exploring new adventures and locations with his wife, and chilling with his cats at home. He is co-owner with his wife, of their graphic design company, "Genuine Creative Art", and is the front man of his band, "Hollow Wake".
Production Team
Our high-quality print production team plays a pivotal role in transforming creative concepts into tangible and visually stunning materials. Comprising skilled professionals such as graphic designers, prepress technicians, press operators, and quality control experts, this team collaborates seamlessly to ensure that every aspect of the print job meets exact standards.
This commitment to excellence ensures effective communication, project management, and problem-solving skills. Our team focuses on being a strong and cohesive unit dedicated to bringing the vision of a print project to life with precision and finesse.
Fulfillment Team
Our innovative and efficient fulfillment team is characterized by their ability to revolutionize traditional processes, leverage cutting-edge technologies, and constantly seeking ways to enhance overall efficiency. Our team goes beyond routine order processing and shipping, by actively engaging and focusing on having a customer-centric approach, with sustainability initiatives, and a proactive problem resolution.
This approach helps to minimize disruptions while maintaining a smooth flow in the fulfillment process.
Cash Ingram
Office Dog
Cash is our office Schnoodle that you may see around IES when you visit!
Cash is a new member of the IES team, and we would say he fits in quite nicely!